So we can ship out orders out quickly, our team typically starts picking and packing orders as soon as they're placed.
If you notice something is wrong with your order, or you'd just like to cancel it, let us know as soon as your order is placed. Contact us at firstname.lastname@example.org, include your order number, and that you'd like to cancel. Our team will try to catch your order before it gets picked.
If we're unable to stop your order from shipping, you can see our return policy here: https://help.cocofloss.com/hc/en-us/articles/236363868-What-is-your-return-policy-.